MRROSESFARMS.COM welcomes you to our web site www.mrrosesfarms.com for you to learn about our company and to provide you a method of ordering MR Roses Farms fresh-cut flowers as well as to access information.
You must be 18 years old or older to be able to purchase rose products from this web site.
BY ACCESSING ANY AREAS OF THIS WEB SITE (WWW.MRROSESFARMS.COM) YOU AGREE TO BE LEGALLY BOUND, AND TO ABIDE BY THESE TERMS OF USE.
By using this web site you understand and agree to these Terms Of Use and to follow these Terms Of Use and all applicable laws and regulations governing this web site. We reserve the right to change these Terms at any time, effective immediately upon posting on this web site.
This web site is owned and operated by MR Roses Farms. All materials appearing on this web site, text, designs, graphics, logo, and images are the sole property of MR Roses Farms and may not be used, re-purposed, re-distributed in any way or form without the written permission of MR Roses Farms.
The website is the property of MR Roses Farms. By linking, referencing, buying from, using or accessing the MR Roses Farms website, you agree to these Terms and Conditions, including agreeing to indemnify and hold MR Roses Farms harmless from all claims of any nature arising from your access and use of this website.
*YOU AGREE THAT YOUR ACCESS TO, AND USE OF, THE MR ROSES FARMS WEBSITE AND THE CONTENT THEREOF IS AT YOUR RISK. YOU AGREE, THAT UNDER NO CIRCUMSTANCES SHALL MR ROSES FARMS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING FROM LOSS OF BUSINESS*. There are some jurisdictions that do not allow for the exclusion of certain warranties or the limitation or exclusion of liability for consequential or incidental damages. Based on this conclusion, the liability of MR Roses Farms is limited to the greatest extent permitted by law.
We try to provide the most accurate information available; however, we can not guarantee that our web site or our services will be error-free. We will make every effort in our power to provide the best possible service, and to satisfactorily deliver your product on time, but we work with third party delivery companies so we cannot guarantee delivery times.
MRROSESFARMS.COM is owned by MR Roses Farms LLC. All other trademarks, product names, and company names and logos appearing on this Web Site are the property of their respective owners.
You acknowledge that MRROSESFARMS.COM contains information, data, software, photographs, graphics, and other electronic material that are protected by copyrights, trademarks, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under the U.S. copyright laws. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part.
Under no circumstances shall MR Roses Farms, or its Affiliates, or any of their respective officers, directors, employees, or agents, be liable for any loss or damage caused by your reliance on any content or other information obtained through the Web Site. It is your responsibility to evaluate the information, opinion, advice, or other Content available through the Web Site.
All orders will be billed on the day we receive the order. Advanced orders are welcome.
If for any reason we don’t have a specific color available after the order has been placed; we will attempt to contact the buyer as soon as possible; if we can not contact the buyer, we reserve the right to substitute the color with one of a similar value; this is not a cause for refund or replacement. This may happen due to high demand, or poor weather conditions; last minute changes may occur. Please be aware that sometimes as a result of normal wear and tear of the transportation process, rose buds may break off, MR Roses Farms is not responsible to replace roses affected by the transportation process.
Refunds
Our flowers are handpicked and go through an arduous quality control before leaving our farms, but if the product comes damaged for reasons other than shipping such as: petal, stem or foliage disease, please contact us immediately. Contact a MR Roses Farms representative with any claim within 24 hours of receiving your order. Please include a digital photograph of the damaged product and send it to sales@mrrosesfarms.com within 24 hours of receipt of your order.
We reserve the right to ask the buyer if they read and followed the rose care instructions. Someone should be present to receive the product when it arrives, open the box immediately and carefully follow the care instructions (Never use home refrigerators or freezers). We don’t and can’t guarantee x days of “life of cut flowers in a vase”, since once the product gets delivered we can not control how the product has been handled nor weather or external conditions the product faces.
In the case where the number of roses received is less than what you ordered, please contact a MR Roses Farms representative to place your claim no later than 24 hours after the product is received. MR Roses Farms will issue a refund for the value of the missing stems.
MR Roses Farms will not acknowledge claim cases older than 15 days (from the date product was delivered).
MR Roses Farms will not be responsible for custom clearance delays, FedEx / DHL delays, transportation delays due to mechanical issues or otherwise, roses delivered to incorrect addresses supplied by the buyer, decrease of the quality of the product due to increased delivery time due to incorrect delivery addresses supplied by the buyer, decreased of the quality of the product due to improper handling by the recipient, delays in delivery due to extreme weather conditions (hurricanes, blizzards, earthquakes, tornadoes, etc.), electrical failures, natural disasters, or terrorism, if the box is damaged while shipped, or for lost or stolen boxes.